You’ve got a conflict situation and you can’t resolve it without the intervention of a third party. Yet again Go Legal HR can come to your rescue with a professional mediation service.
What is a mediator? A mediator is someone who works with those in conflict, as a third party facilitating communication with those in conflict.
The mediation support often brings about a fast and confident solution. With the conflict resolved everyone can focus once more on the job in hand.
It often happens that, where a mediator is not used, conflict situations end up at the employment tribunal. Something best avoided.